Frequently Asked Questions

Where are the products made?
Why are the pellets larger than what I am currently feeding?
Why are the pellets a blend of timothy hay and alfalfa?
What is yucca schidigera extract and what does it do?
What else does DEVOTION do to reduce cage odor?
Why are there no small millets and seeds in the hamster food?
What is the difference between Simple Selection and Yummy Balance?
Why is there only a rat food in the Yummy Balance family of products?
What are the little heart-shaped kibbles?
Is Yummy Balance a healthy diet or a fun diet?
What is the difference between Yummy Balance and Healthy Harmony?
Do I need to do anything special to transition my small pet to Healthy Harmony?
Why does my small pet eat less Healthy Harmony than their previous food?
What specifically does DEVOTION do for hamster health?
What specifically does DEVOTION do for guinea pig health?
What specifically does DEVOTION do for rabbit health?
What formula should I buy?
Is there anything special about the packing process?
Do stores feed DEVOTION?

 


 

Where are the products made?

DEVOTION is made in Hagersville, Ontario. We are in Southern Ontario in the heart of farm country. All ingredients are sourced in North America except pineapple and papaya, which are grown in the tropics. We are a Level 3 SQF (Safe Quality Food) plant and all ingredients are tested to our specifications before blending.

Why are the pellets larger than what I am currently feeding?

Unlike people and dogs, small pets do not brush their teeth nor have their owners do it for them. The larger pellets provide excellent dental properties as the small pet must chew the pellet longer than smaller pellets. DEVOTION pellets are 7mm while most conventional pellets are 3–4mm. Additionally, DEVOTION pellets are somewhat harder and crunchier, which keeps teeth cleaner and gums healthier. Good dental health is very important for a long life.

Why are the pellets a blend of timothy hay and alfalfa?

Alfalfa hay has higher protein and fat than Timothy but lower in fibre. Conversely, Timothy Hay is lower protein and fat but higher in fiber. As a young, juvenile rodent or senior rodent, higher protein and fat is desirable to optimum growth and maintenance. However, small pets need higher fibre and lower protein and fat during adulthood. The blend is perfect for all life stages and provides a balance of all three key components.

What is yucca schidigera extract and what does it do?

Yucca schidigera reduces the odour of the feces naturally. It is important to keep the cage smelling fresh so the small pet can stay in the bedroom of the child. This does not replace the need for a proper weekly cleaning, but it helps keep the odour down.

What else does DEVOTION do to reduce cage odor?

DEVOTION Kibble is loaded with pre- and probiotics, and these healthy bacteria improve digestion of the food and reduce the amount of waste.

Why are there no small millets and seeds in the hamster food?

Hamsters will not eat anything they cannot “pouch;” small seeds could get stuck, so hamsters avoid them. Additionally, hamsters have difficulty with small seeds because of their small hands. Hamsters and rats prefer larger grains.

What is the difference between Simple Selection and Yummy Balance?

Simple Selection is a basic diet that supports the needs of all small pets without added kibble, fruits, vegetables or nuts. It is a good, basic diet for households with many small pets. It is not an “economy diet,” but a nutritious diet at a great price.

Why is there only a rat food in the Yummy Balance family of products?

Rats like a wide variety of seeds, grains, kibble, fruits, vegetables and nuts. Rat owners like to feed their rats a wide variety too. Yummy Balance Rat Blend satisfies both pets and owners.

What are the little heart-shaped kibbles?

The heart-shaped kibbles are the DEVOTION Krunchy Kibbles. The kibbles are a “bowlful of love!” DEVOTION has three species-specific kibbles for hamsters and rats, guinea pigs and rabbits. The hamster and rat kibble is also suitable for gerbils and mice. Each kibble has been formulated to the exact needs of each species. Each kibble has “functional nutrition properties” that assist in the specific health challenges each species has. See section on health by species.

Is Yummy Balance a healthy diet or a fun diet?

Yummy Balance is a healthy diet disguised as a “fun” diet. Most fun or gourmet diets are simply colourful and showcase a wide variety of ingredients. Unfortunately, some of these interesting ingredients are not preferred by small pets and are not eaten. Yummy Balance is made with Krunchy Kibbles specific to the species to provide a solid nutrition base and is then blended with all the fruits, vegetable, seeds, grains and nuts that the small pet prefers. It is the preferred diet selection by younger owners because of the yumminess. However, it is also mom-approved due the strong nutritional base provided by the kibble and blended ingredients.

What is the difference between Yummy Balance and Healthy Harmony?

Yummy Balance is a diet with a “fun and gourmet” appeal and a strong nutritional base. Healthy Harmony is the ultimate diet that is primarily DEVOTION Krunchy Kibble with only a splash of the healthiest fruits, vegetables and grains. The Krunchy Kibble represents the majority of the blend. More kibble means more of the species-specific nutrition. The “splash” of fruits, vegetables and grains is only to provide the small pet with a bit of healthy variety. The fruit and vegetables are also good to pick out and hand feed.

Do I need to do anything special to transition my small pet to Healthy Harmony?

All animals are creatures of habit. Just like dogs and cats, it is preferred, but not necessary, to mix some of the old diet with the new DEVOTION diets to help them transition. Most small animals will transition easy. When moving a small pet that has only eaten pellets or seed diets to Healthy Harmony, it will take 2–3 days for them to start eating the Healthy Harmony exclusively. Much like humans moving to a new healthy eating lifestyle (e.g., salads and chicken don’t seem too interesting for the first week), your pet will get used to the new food and soon look forward to your healthy meals and their health benefits.

Why does my small pet eat less Healthy Harmony than their previous food?

All small pets will eat less Healthy Harmony than their previous food because the DEVOTION Krunchy Kibble has a high nutrient density and has been formulated to satisfy all the small pets’ protein, fat, carbohydrate and nutrient requirements. Additionally, the diet is extruded (kibble cooking process) and – because of the substantial levels of pre- and probiotics – the absorption of the food dramatically improves.

What specifically does DEVOTION do for hamster health?

Hamster’s are prone to “Wetail” or diarrhea brought on by the exposure to chlorine or chloramines in drinking water or other upsets to their digestive tract. Ideally, you should provide filtered water to your hamster. DEVOTION is a proactive diet with high levels of pre- and probiotics and MOS that “gut load” the hamster’s digestive tract with beneficial bacteria that work together to maintain a healthy digestive tract that can with stand some negative dietary and environmental impacts. It is much like humans eating probiotics yogurt or taking probiotics. Additionally, DEVOTION Krunchy Kibble has L-carnitine to keep your hamster’s weight in check, Omega 3 & 6 essential fatty acids and lecithin for a soft coat and healthy skin, and chamomile flowers for stress reduction. DEVOTION hamster food provides “functional nutrition.”

What specifically does DEVOTION do for guinea pig health?

Guinea pigs, like humans and monkeys, need Vitamin C. Most mammals synthesize their own. DEVOTION diets are fortified with the optimal amount of stabilized Vitamin C for a healthy life. Lately there has been much research done on urinary tract complications with guinea pigs, which are similar to how cats have urinary tract issues. DEVOTION diets have high levels of cranberry extract to acidify the urine and help to prevent the creation of crystals in the urinary tract. Guinea pigs also need good amounts of Omega3 & 6 essential fatty acids and lecithin to keep their skin healthy and coat soft and healthy. DEVOTION diets are fortified to provide all the necessary elements to support healthy coat and skin.

What specifically does DEVOTION do for rabbit health?

Rabbits groom themselves like cats. Unlike cats, rabbits cannot vomit. Cats can throw up hairballs or pass it if being fed a mineral oil gel or a preventative hairball food. DEVOTION Healthy Harmony has been formulated with papain to prevent the development of hairballs. Papain is extracted protease from papaya and works by digesting the muco-proteins that hold the fur together. The muco-proteins are like glue and form the hairball. In the absence of the “glue,” the fur passes quite easily. Lately there has been much research done on urinary tract complications, which are similar to how cats have urinary tract issues. DEVOTION diets have high levels of cranberry extract to acidify the urine and help to prevent the creation of crystals in the urinary tract. Rabbits also need good amounts of Omega 3 & 6 essential fatty acids and lecithin to keep their skin healthy and coat soft and healthy. DEVOTION diets are fortified to provide all the necessary elements to support healthy coat and skin.

What formula should I buy?

Because the Healthy Harmony Krunchy Kibble is so complete with the special attention given to the specific health challenges of each species, we recommend Healthy Harmony. If the children caretakers need the food to be a bit more fun (without compromising nutrition) we recommend Yummy Balance because it is formulated with the Krunchy Kibble. If you have many small animals and prefer to add special ingredients yourself, Simple Selection is an excellent choice.

Is there anything special about the packing process?

Yes! All DEVOTION diets are packed in Air Barrier bags and flushed and filled with Carbon Dioxide (CO2). In the absence of oxygen in the bag, the food stays fresh longer and the micronutrients stay at optimal levels.

Do stores feed DEVOTION?

Yes, many top pet shops feed DEVOTION diets to their juvenile and store adults.